Privacy policy

Privacy Policy

This privacy policy describes how ActDesignShop collects, uses, and protects the personal information provided by users when using our website and purchasing our products. We are committed to protecting your privacy and ensuring that your personal information is treated confidentially and in accordance with applicable privacy laws and regulations.

Collected Information:
When you visit our website or make a purchase, we may collect the following personal information:

  • Contact details, such as name, address, phone number, and email address.
  • Payment information, such as credit card details or other payment data.
  • Information about your purchases and orders.
  • Information you voluntarily provide through surveys, contact forms, or other interactive features on our website.

Use of Collected Information:
We use the collected information to:

  • Process and handle your orders, including shipping products to the address you provided.
  • Contact you regarding your order, delivery, and customer service.
  • Manage your account and provide you with a personalized user experience.
  • Keep you informed about news, offers, and promotions if you have subscribed to our newsletter.
  • Improve and develop our products and services based on your feedback and needs.
  • Comply with legal obligations and legal actions.

SMS Marketing and Privacy:
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (about your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews.

Our website uses cookies to keep track of items you add to your shopping cart, including when you abandon the checkout process. This information is used to determine when to send cart reminder messages via SMS.

Protection of Information:
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We limit access to your personal information to those employees and service providers who need it to perform tasks on our behalf. We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Sharing Information:
We share your personal information only with third parties in the following cases:

  • With service providers acting on our behalf and who need to access your information to perform their tasks, such as shipping partners and payment processors.
  • With law enforcement agencies, government bodies, or other third parties if required by law or to protect our legal rights.

Cookies:
Our website uses cookies to improve your browsing experience. Cookies are small text files placed on your device that contain information about your preferences and browsing behavior. You can manage the use of cookies through your browser settings, but please note that disabling cookies may affect some features of our website.

Your Rights:
You have the right to access, correct, update, or delete your personal information. You may also object to the use of your personal information for direct marketing purposes. Please contact us via the contact details below to exercise your rights.

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Contact:
If you have any questions about our privacy policy or wish to exercise your rights regarding your personal information, please contact us using the following details:

ActDesignShop
Address: Westeinderweg 14, 1687PL, Wognum
Email: support@actdesignshop.nl
Phone: +31644620934

We reserve the right to update or change this privacy policy at any time. Any changes will be posted on this page, and the revision date will be updated at the top of the page. We recommend checking this page regularly for any updates to our privacy policy.